Hours: Full time (39 hrs) or part time (16 – 32hrs) (permanent role)
As a Customer and Trading Manager, you’ll be part of our store leadership team who work together to create a consistently brilliant service for our customers whilst developing a diverse, motivated and energised team who love what they do.
Essential job functions:
Always ready to support, challenge and influence, you’ll coach colleagues to provide a brilliant service to our customers and together you’ll drive sales for your store. You’ll be hardworking, driven to succeed and offer excellent customer service no matter what you’re doing.
Brilliant planning and prioritisation skills as well as excellent commercial acumen are essential. You’ll love variety within your day and be a great team player, working side-by-side with your colleagues - owning the whole customer and colleague experience for your department, from great shop floor standards to ensuring the safety of everyone around you. You’ll also have the flexibility to support different store locations when asked.
Retail experience isn’t essential, but the right person is - an inspiring manager who works at pace, a responsive listener and a great communicator who is keen to use new technology.