Bicycle spaces are conveniently located in the vicinity of Westgate. Indoor secure parking stands as well as outdoor parking at Greyfriars Place (at the northern end of Old Greyfriars Street) are also available.

A detailed map showing the extensive cycling facilities across the City Centre including cycle routes, cycle parking, bike shops is provided on Oxford City Council’s cycling pages.

Our bicycle spaces can be found in the following locations around the centre: North of John Lewis (76 spaces), West of John Lewis (30 spaces), SW of John Lewis (30 spaces), Speedwell Street (104 spaces).

Cycle HUB

Our members only Hub is open from 5.30am - 11pm. Being a member of our Cycle Hub entitles you to:

Extra security and access control
Cycle parking (secured by your own lock)
Fob access – backed up by emergency Control Room contact

The Cycle Hub is now free.

Please note, that although there is 24-hour CCTV in operation on the Cycle Hub, it is unmanned. The Hub is for bicycle storage only, no other items are to be left at any time. All property left at the owners risk.

Please visit the Guest Experience Pod on the Upper Ground floor, next to JD Sports, to be issued a Cycle Hub membership.

Terms and Conditions

Westgate Oxford Cycle Hub - Terms & Conditions of Membership

1. Summary of Membership
1.1. Membership provides access to cycle parking to The Cycle Hub, The Westgate, Old Greyfriars Street, Oxford, OX1 1NT.
1.2. Membership is free of charge for cycle parking in the Hub. The annual membership must be renewed. Registration and
membership including renewal is obtained via the Guest Experience Pod on the Upper Ground floor, next to JD Sports.
1.3. A membership card will be provided and strictly one card will be issued per person. The card will be issued by staff at
Westgate Oxford following registration and membership.

2. Registration
To register as a member you must:
2.1. Be aged 16 years or over.
2.2. Ensure that all information provided in the registration process is accurate.
2.3. Agree to these terms and conditions.
2.4. Westgate Oxford reserves the right to refuse membership.

3. Operation of Membership
3.1. Admission to the Westgate Cycle Hub is strictly limited to members holding a current and valid membership card.
3.2. Failure to comply with these Terms and Conditions or misuse of the Cycle Hub may result in membership being
terminated.
3.3. Membership will expire at the end of the term unless membership is renewed.

4. Access to Cycle Hub
4.1. The membership card acts as the access card to the Cycle Hub’s electronic entry system.
4.2. The card must be used to gain access to the Cycle Hub or presented when requested by any authorised official of
Westgate Oxford.
4.3. The membership card shall be non-transferable and use of the card shall be restricted to the registered member only.
Misuse of the card could result in membership termination.
4.4. Members must notify Westgate Oxford on 01865 263 629 between the hours of 10:00 - 19:00 Monday to Friday
providing any change of details.

5. Cancellation of Membership
5.1. Members wishing to cancel membership should contact Westgate Oxford on 01865 263 629 between the hours of
10:00 - 19:00 Monday to Friday.
5.2. Membership cards must be returned to the Guest Experience Desk, The Westgate, Queen Street, Oxford, OX1 1PG.
This is located next to JD Sports.

6. Cycle Hub Operating Hours
6.1. Access to the Cycle Hub is from 05:30 - 23:00 every day of the year. Westgate Oxford reserves the right to vary the
hours of operation at any time.

6.2. In the event of a disruption including but not limited to those caused by construction equipment malfunction, damage,
social disorder or force majeure event at or around the Cycle Hub temporary closure of the Cycle Hub may be required
on occasion.
6.3. Westgate Oxford accepts no liability for journey delays, inconvenience, loss of income or additional expense incurred
by members arising from the temporary closure of the Cycle Hub.
6.4. Westgate Oxford will publish the opening hours of the Cycle Hub including any general information relating to the
Cycle Hub at www.westgateoxford.co.uk.

7. Using the Cycle Hub
7.1. Cycle parking facilities shall be available on a ‘first come, first served’ basis. Membership does not guarantee the
availability of a cycle parking space within the Cycle Hub.
7.2. The Cycle Hub provides parking for standard pedal cycles and factory made electric bikes. Electric scooters and
modified pedal/electric bikes are not permitted.
7.3. Charging of electric bikes is strictly prohibited.
7.4. Bikes must not be stored in pedestrian routes or blocking fire escape routes.
7.5. The Cycle Hub is for storage of bicycles and cycle related items (such as helmets and bike lights) only. Members must
ensure that any cycle related items are safely secured and do not impede other members.
7.6. Members are not permitted to store items other than mentioned in 7.5. The Cycle Hub floor and communal walkway
must be kept clear. Any items left unattended shall be removed. It shall be the members’ responsibility to contact
Westgate within 28 days, after which time such items shall be disposed of.
7.7. Smoking is not permitted within the Cycle Hub.
7.8. Cycle locks are not provided and must be supplied by the member.
7.9. Misuse of the Cycle Hub may result in membership being terminated. Terms of misuse are at the discretion of
Westgate Oxford.

8. Members Obligations
Members shall be responsible for:
8.1. The membership card.
8.2. Properly securing the bicycle to a cycle rack using an appropriate lock to be supplied by the member.
8.3. Safe and correct use of the cycle parking racks.
8.4. Ensuring that no damage, defacing or vandalism is caused to the Cycle Hub or any of the equipment or property in any
way.

9. Safety and Security
9.1. The Cycle Hub is used entirely at members’ own risk. Westgate Oxford does not accept responsibility for injury, loss or
damage to persons or equipment.
9.2. While the Cycle Hub is a secure cycle parking facility, members are advised that for public safety, in the event of a
power or mechanical failure the automatic doors are set to a default open position until repairs can be carried out.
9.3. Westgate Oxford recommends the use of a secure lock.
9.4. Members are responsible for ensuring an appropriate level of insurance cover for their property, including the bicycle.
It is recommended that members register bicycles on the UK National Property Register; the national police database
of registered property ownership and stolen property records.
9.5. The Cycle Hub is monitored 24 hours per day by CCTV cameras operated by Westgate Oxford for the purposes of
safety and security. Further details can be obtained from the Guest Experience Desk on 01865 263 629 between the
hours of Monday to Sunday 10:00 - 19:00.
9.6. Note that Westgate Oxford intends to take part in future initiatives such as cycle training, repairs and the promotion
of cycling in Oxford. Notices will be displayed on a noticeboard in the Cycle Hub with additional information on
www.westgateoxford.co.uk.

Getting Here

GETTING TO WESTGATE COULDN'T BE EASIER

GETTING HERE

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BY BIKE

Our opening hours