Hotel Chocolat - Assistant Manager

Full time, permanent 

Position Summary

Drive team performance through effective communication of HC vision and goals

Provide excellent leadership and develop high-performing teams

Drive store sales and profit plan and take action to maximise performance

Ensure that store sales targets and KPIs are achieved and even exceeded through clear and effective communication to the team

Maximise all commercial opportunities in-store through timely implementation of HC promotions, offers and marketing initiatives

Create an environment that delivers 100% happiness to all our guests and exceeds their expectations

Essential Job Functions 

Established Manager with strong experience in a seasonally busy environment, ideally within a luxury brand or retailer

Experienced in a bespoke selling environment with a high level of demonstrable guest interaction

Leader with spirit and passion in line with our products, people and values

Evidence of leading and managing a high-performing team to deliver results

Flair for HC products and an affinity with our guests

Requirements

We're currently looking for a business minded, confident leader with spirit and passion in line with our products, people and values to join our Oxford Westgate Store as Assistant Manager.

Skills & Knowledge 

Knowledge of Word and Excel, basic to intermediate computer skills. Knowledge of coaching and mentoring, how to ensure well being and development of a store team, commerciality, Health and Safety and Security.

Please send your application to Julie Elliott at leamingtonspa@hotelchocolat.com.