Services include wheelchair-friendly access to the centre, and wheelchair space in our lifts. Our dedicated toilet facilities also include a Changing Places Facility located on our Roof Terrace.
Local buses and taxis are all accessible for wheelchair users and those with walking impairments. There is also accessible parking access in our car park. Please contact our car park for further assistance: 01865 263 630.
Further information on accessible services can be found on the accessible website.
We also offer the below Shopmobility services free of charge to our guests:
Please note: ID is required (either ID or Disability Pass). Our Shopmobility service is available from 9am to 11pm, seven days a week. Our scooters are available per day and are for use within the centre, but can also be used in the City Centre within city limits. All electric wheelchairs are only permitted for use within the shopping centre.
Our accessible bays are not free or at a discounted cost.
Many people on the autism spectrum have difficulty processing everyday sensory information, and we recognise that visiting a shopping centre can present a difficult environment to some. We have therefore introduced our new sensory toys for those needing some time out and they can be found within our Guest Services Suite in Central Square.